Payment / Returns

	Orders must be by Fax e-mail or post.
	Orders must include SKU, Brief product description, Quantity and total price. They must include your contact phone numbers e-mail address and exact delivery address.
	If you intend to pay by Direct Deposit or Credit Card  instructions will be sent to you with order confirmation.

	Payment can be by company, personal, bank cheque or Direct Deposit made out to Computer & Software Investments.
	Payment by Cheque: Cheque's will be cleared before goods are dispatched (up to 7 days).
	For payment by Direct deposit your order will first be processed and an invoice number will be issued along , with the account number and details for the direct deposit. The invoice number will be the reference to appear on our statement. The goods will be dispatched as soon as practical after the deposit is confirmed.
	Credit Cards: Proof of card ownership will be required. You will be sent an order confirmation which must be Faxed back to Fax No. +64 8 326-7231  or posted back to Computer & Software Investments PO Box 70-025 Ranui, Auckland 0655 New Zealand. Your order will be processed as soon as proof is established.
	Returns: Please be sure you are ordering the correct product. You will be sent an order confirmation with description of products before dispatch. Check that is what you ordered. Normally products can not be returned or will incur a return fee. If a product is defective do not attempt repair as this will void the warranty. Phone 0800 227 469 or e-mail faulty@casi.co.nz to check the warranty status of your product. You must have your invoice number and product serial # ready. Instructions will be given on how to affect repair or replacement.